Quotex: support service

The Quotex brokerage platform offers its clients several ways to contact the support team to resolve any issues related to trading, account management or technical problems. In this article, we will look at all available methods of communicating with Quotex support, as well as offer tips on how to get help quickly.

Ways to communicate with Quotex support

Quotex provides several channels to communicate with customers, but it is worth noting that phone and chat support is not provided. However, users can use the following communication methods:

How do I contact support via Quotex’s feedback form?

One of the most convenient ways to contact Quotex is through the feedback form on the official website. To submit a request, you need to follow a few simple steps:

1. Go to the Contact Us section of the Quotex website. Scroll down the page to find a link to the feedback form.
2. Fill out the form with your name, email address and a brief description of the nature of your request in the text box.
3. Send a message and you will soon receive a response from support at the email address you provided.

This method is convenient for those who want to put their question in writing and receive a detailed response from the support team.

Quotex support e-mail

If you have more complex or technical questions, you can email the support team directly at support@qxbroker.com. In the letter, it is recommended that you:

• Provide your full name and contact information.
• Clearly describe the problem or issue so that the support team can quickly resolve your request.
• Attach screenshots or other documents if necessary to better understand your issue.

Support through social networks

Quotex actively engages with users through social media. You can ask your questions and get answers through the platforms:

• Telegram
• Twitter
• Instagram
• Facebook

Social media is a great way to get quick feedback, especially on general issues such as platform updates, promotions or bonuses.

What should I do if the support team does not respond?

Sometimes there may be a situation when the response from the support team is delayed. This may be due to weekends, holidays or high volume of requests. In such a case, it is recommended:

1. Wait at least 3 days before resubmitting your request. This is the standard timeframe for processing requests.
2. Check the spam folder in your email to make sure a response from support hasn’t been accidentally moved there.
3. If there is still no response, try contacting Quotex through other available channels such as social media.

Quotex head office address

If you need a more formal address, you may use the following mailing address:

ON SPOT GROUP LLC
Main Street, P.O. Box 625, Charlestown, St. Kitts and Nevis.

This address is suitable for those facing serious problems or requiring higher level issues.

Conclusion

Quotex’ s support team is available in many languages and provides fast and professional assistance to its customers. While some methods of communication such as phone or chat are not available, the platform offers reliable alternatives through email, platform tickets and social media.

Quotex also actively uses the feedback form on the website, which allows traders to interact with support quickly and efficiently. If you encounter problems or want advice, you can always count on the broker’s team for expert assistance.